WildBlue Satellite Internet vs. HughesNet
There are a variety of service providers that provide data services and Satellite Internet to large businesses and government agencies. For the small to medium sized business or residential customer, the choices narrow down to a few companies. The two most prominent are HughesNet and Wild Blue.
| General Overview of Satellite Providers | HughesNet | Wild Blue |
| Total satellite installations in United Sates | 400,000+ | 340,000 |
| Total satellite installations worldwide | 1,200,000+ | 340,000 |
| Number of operational satellites | 12 | 2 |
| Years providing Satellite Internet service | 12 years | 3 years |
| Years in business operation | 30 years | 6 years |
| Manufactures satellite system equipment | Yes | No |
| Manufactures communications satellites | Yes | No |
| Services small to medium business customers | Yes | Yes |
| Services home-office and residential customers | Yes | Yes |
| Owner and manager of network operations center (NOC) | Yes | Yes |
| Limitation on number of computers connected to system | No | No |
| Minimum service commitment | 24 month | 24 months |
| System warranty (Parts) | 24 months parts and labor | 24 months parts, 90 days labor |
| Fair Access Policy (FAP) Maximum Recover Time | 24 hour refresh¹ | See below² |
| Satisfaction Guarantee, Return Policy | 30 Day | No |
| 30 Day return Fee | $200 | No |
| 30 Day return Refund on hardware | Yes | No |
| HughesNET Home vs. Value Plan Comparison | HughesNet | Wild Blue |
| Upfront Cost (after rebate) | $299.98* | $99.95 |
| Monthly Service | $59.99 | $39.95 |
| Cost per Kbps | $0.059 | $0.078 |
| Download Speeds | 1000kbps | 512kbps |
| Upload Speeds | 128kbps | 128kbps |
| Fair Access Policy | 24 hour¹ | Rolling 30-day² |
| Unlimited downloading (3AM to 6AM, EST) | Yes | No |
| Number of emails included | 5 | 5 |
| Mailbox size | 2,000MB | 7GB |
| Included Labor Warranty | 24 Months | 90 Days |
| Included Parts Warranty | 24 Months | 24 Months |
| HughesNET Professional vs. Select Plan Comparison | HughesNet | Wild Blue |
| Upfront Cost | $299.98* | $99.95 |
| Monthly Service | $69.99 | $69.95 |
| Cost per Kbps | $0.058 | $0.069 |
| Download Speeds | 1200kbps | 1000kbps |
| Upload Speeds | 200kbps | 200kbps |
| Fair Access Policy | 24 hour¹ | Rolling 30-day² |
| Unlimited downloading (3AM to 6AM, EST) | Yes | No |
| Number of emails included | 5 | 5 |
| Mailbox size | 2,000MB | >7GB |
| Included Labor Warranty | 24 Months | 90 Days |
| Included Parts Warranty | 24 Months | 24 Months |
| HughesNET ProPlus vs. Pro Plan Comparison | HughesNet | Wild Blue |
| Upfront Cost | $299.98* | $99.95 |
| Monthly Service | $79.99 | $79.95 |
| Cost per Kbps | $0.049 | $0.053 |
| Download Speeds | 1600kbps | 1500kbps |
| Upload Speeds | 250kbps | 256kbps |
| Fair Access Policy | 24 hour¹ | Rolling 30-day² |
| Unlimited downloading (3AM to 6AM, EST) | Yes | No |
| Number of emails included | 5 | 10 |
| Mailbox size | 2,000MB | >7GB |
| Included Labor Warranty | 24 Months | 90 Days |
| Included Parts Warranty | 24 Months | 24 Months |
| Warranty Repair Labor cost with in 90 days | Free | Free |
* HughesNet & WildBlue prices are shown after instant savings and mail-in rebates.
Fair Access Policy (FAP)
- The HughesNet Fair Access Policy (FAP) is based on cumulative download threshold for a set volume of data and is not based on a 30 day period. While you are using up your allotted bandwidth, your system is also refreshing. If you exceed the FAP threshold, your bandwidth (speed) will be reduced for a period of time until your system quota refreshes and you are again within your limits. During this period, your bandwidth will be reduced until your system refreshes. For more information, see HughesNet Fair Access Policy.
- The WildBlue Fair Access Policy (FAP) is based on a rolling 30-day limit on data usage per customer called a Usage Threshold. Threshold. As shown in the table below, this threshold varies based on the service plan you select with WildBlue. WildBlue measures your upload and download data usage ("Actual Usage") to determine if your total Actual Usage, as aggregated over the previous 30 days ("Usage Total"), exceeds the Usage Threshold for the service plan that you selected. If at any time your Usage Total is above the Usage Threshold, your usage has violated the FAP and WildBlue will reduce your WildBlue access speeds, typically to 128 kbps in the downstream (from the Internet to you) and 28 kbps in the upstream (from you to the Internet), and you may experience a loss of connectivity during peak usage periods (collectively, "Reduced Access"). Once your speeds have been reduced, you must decrease your usage to bring your Usage Total to 70% or less of the Usage Threshold. Once your Usage Total reaches this level, your access speeds will be restored to the original speed levels by the next day. For more information, see WildBlue Fair Access Policy.
WildBlue Fair Access Policy (FAP) Monthly Usage Thresholds:
| WildBlue Value Pak | WildBlue Select Pak | WildBlue Pro Pak | |
| Upload Threshold (MB) | 2,300 MB (76 MB/day avg.) |
3,000 MB (100 MB/day avg.) |
5,000 MB (166 MB/day avg.) |
| Download Threshold (MB) | 7,500 MB (250 MB/day avg.) |
12,000 MB (400 MB/day avg.) |
17,000 MB (566 MB/day avg.) |
- Upload Threshold is the volume of data that can be uploaded during the previous 30 days before the Fair Access Policy may restrict the user's speeds.
- Download Threshold is the volume of data that can be downloaded during the previous 30 days before the Fair Access Policy may restrict the user's speeds.
HughesNet - Fair Access Policy (FAP) Parameters
| HughesNet Home | HughesNet Pro | HughesNet ProPlus | HughesNet Elite | HughesNet ElitePlus | HughesNet ElitePremium | |
| Download Threshold | 200 MB | 300 MB | 425 MB | 500 MB | 500 MB | 500 MB |
- The Fair Access Policy is straightforward. Based on an analysis of customer usage data, Hughes has established a download threshold for each of the HughesNet service plans that is well above the typical usage rates. Subscribers who exceed that threshold will experience reduced download speeds for approximately 24 hours.
- During this recovery period, the HughesNet service may still be used, but speeds will be slower. Web browsing, for example, will be significantly slower than subscribers' normal browsing experience. Subscribers will return to normal download speeds after the recovery period as long as they minimize their bandwidth-intensive activities. If they continue these activities during this recovery period, reduced download speeds may continue beyond 24 hours.


